These Terms of Use ("Terms") are a binding agreement between you and Cividian ("Cividian," "we," "us," or "our") governing your access to and use of the Cividian website, applications, and services (the "Service"). Please read them carefully. By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
By using the Service you accept these Terms and our Privacy Policy, which is incorporated by reference. We may update these Terms from time to time. When we do, we will revise the "Last updated" date, and material changes may be communicated through the Service. Your continued use after changes take effect means you accept the revised Terms.
Cividian is operated by Owen Crabbe, doing business as Cividian, based in the State of Indiana. When these Terms say “Cividian,” “we,” “us,” or “our,” they mean that operator. If the Service is transferred to a successor entity, these Terms continue with that successor as Section 16 describes.
You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.
To access certain features you must create an account and provide accurate, current, and complete information, including your name, email address, and phone number. You are responsible for the activity under your account and for keeping your credentials confidential. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms.
Paid plans are billed in advance for the period shown at purchase (monthly or annually) and renew automatically at the end of each period at the then-current price until you cancel. Before you are charged, the price, billing period, and these renewal terms are shown next to the button that starts the plan. You can cancel at any time by emailing contact@cividian.com or, if you subscribed by card online, through the billing portal reached from the Manage billing button on the pricing page, using the same medium you used to subscribe. Card payments are processed by Stripe; Cividian never receives your card number. Cancellation stops the next renewal; you keep access through the end of the period already paid. We will notify you before any price change takes effect and, for annual plans, before each renewal. Fees are non-refundable except where required by law.
By creating an account you consent to receive account and service messages, and, where you have provided consent, marketing and outreach by email and text message as described in our Privacy Policy. You can opt out of marketing emails through the unsubscribe link and opt out of texts by replying STOP. Consent to marketing messages is not a condition of using the Service.
You agree not to:
Member Concepts. Cividian lets signed-in members write development concepts: ideas, scenarios, and possible uses for cities, sites, and buildings. Concepts are private to your account by default. If you choose to publish a concept, it becomes visible to other signed-in Cividian members until you unpublish or delete it, which you can do at any time; publishing shows the first name on your account next to your concept. By saving a concept you confirm that you created it, that you have the right to share it, and that it contains no confidential information you are not free to disclose. By publishing, you grant Cividian a non-exclusive, revocable license to display that concept to signed-in members; the license ends when you unpublish or delete the concept, and you keep ownership of your concepts. Cividian does not use private or published concepts to train models and will not do so without your separate, explicit consent.
Concepts must not contain unlawful, defamatory, or infringing material; statements indicating preference or discrimination based on race, color, religion, sex, familial status, national origin, or disability in connection with housing; personal contact information of others; or content you were shown in confidence. Cividian may remove a concept that violates these Terms and may suspend publishing for repeat violations; Cividian does not edit member concepts. Concepts are member ideas, not advice, not offers, and not statements by Cividian; Sections 8, 9, 11, and 12 apply to them in full. Copyright complaints about a concept follow Section 10. To report a concept, use the contact in Section 17.
You will not use the Service, including its grades, scores, demographic data, lead lists, owner records, or AI outputs, to discriminate, steer, redline, or otherwise limit housing, lending, insurance, or other opportunities because of race, color, religion, sex (including sexual orientation and gender identity), disability, familial status, national origin, or any other characteristic protected by federal, state, or local law, including source of income where it is protected. Cividian’s place grades measure economic and market conditions. They do not measure, and must not be used as a proxy for, the people who live in a place. You will not use owner, parcel, or contact data in a way that breaks a law governing public records, including state laws that restrict commercial solicitation or the commercial use of lists of names and addresses.
If Cividian issues you an API key or lets you connect the Service to an AI assistant through the Model Context Protocol, you may call the Service only within the rate and plan limits shown in your account. You are responsible for every request made with your key, you will keep it secret, and you will not store, redistribute, or resell responses beyond what your plan allows or use them to build a competing dataset. Third-party data in a response keeps the restrictions in Section 7. We may change, rate limit, or revoke API access at any time.
Brokerage applications, listings, photographs, publication review and inquiries are governed by the Commercial Listing Agreement in addition to these Terms. Published listings are broker-supplied advertisements. Review of an account, brokerage or submission does not certify property facts or establish a brokerage relationship with Cividian. An inquiry is not permission for unrelated marketing.
The Service, including its design, software, text, graphics, compilations, and the Cividian name and marks, is owned by Cividian or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your internal business and evaluation purposes. We reserve all rights not expressly granted. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.
Parts of the Service use open-source software and openly licensed data, each under its own license, including MapLibre GL JS (BSD-3-Clause), CesiumJS (Apache-2.0), Leaflet (BSD-2-Clause), three.js (MIT), and the Inter, Fraunces, DM Sans, and Manrope typefaces (SIL Open Font License 1.1). Map data © OpenStreetMap contributors, available under the Open Database License (ODbL). Basemaps © CARTO. Imagery from the U.S. Geological Survey (public domain). Where 3D map content from Google or another provider is shown, its credits appear on the map. Those licenses govern those components, and nothing in these Terms limits rights they grant you.
The Service displays property, parcel, demographic, and economic data sourced from public records and licensed third-party providers, including the U.S. Census Bureau, state and county parcel publishers, ReportAll USA, Regrid, OpenStreetMap contributors, CARTO, and others. This data is owned by its respective providers and is subject to their terms. In particular, parcel and property data provided through Regrid may not be copied, redistributed, resold, or used to build a competing dataset, and may only be used as permitted by Regrid's applicable terms. You are responsible for using third-party data in compliance with those terms.
Outside Indiana, parcel, owner of record, tax mailing address, assessed value and last recorded sale data is read from each state's official statewide parcel service at the time you search, and is subject to that state's terms. The coverage page lists each state's source, terms and vintage, and the states where Cividian does not show owner data because a state statute or the publisher's terms restrict commercial or solicitation use. Owner names and mailing addresses appear only inside your private workspace. You are responsible for following any law that governs how you use public records for commercial outreach in the place you work.
Phone numbers, email addresses and related contact data that you buy through skip tracing are licensed to Cividian by a third-party data vendor and are provided to you as a contracted end user for your own internal business use. By ordering a trace you agree that:
Do Not Call and litigator flags shown with a phone number come from the vendor at the time of the trace. They are a convenience and do not replace your own compliance. Cividian may suspend skip tracing for any account that breaches this section and may be required to share information about the breach with the data vendor. Your indemnity in Section 13 covers claims by that vendor arising from your use of the results, including Telephone Consumer Protection Act and Do Not Call violations by you or anyone calling on your behalf.
The data in the Service is aggregated and estimated from public and third-party sources. It may be incomplete, inaccurate, outdated, or different from official records. Property boundaries, ownership, valuations, demographics, scores, and incentive figures are illustrative and for preliminary research only. You should independently verify any information with the authoritative source (county records, the relevant agency, or a qualified professional) before relying on it. Cividian does not warrant the accuracy, completeness, or timeliness of any data.
The Service and its outputs, including any city score, thesis, incentive estimate, or assistant response, are provided for informational purposes only and do not constitute real estate, legal, financial, investment, tax, or other professional advice, and do not create any advisory or fiduciary relationship. You are solely responsible for your decisions. Consult licensed professionals before making any investment, acquisition, development, or relocation decision.
Some features use artificial intelligence, including Cividian AI, the assistant, zoning reads, site brief interpretation, and Studio renderings. AI output can be wrong, incomplete, or out of date, can misread a source, and can sound more certain than the evidence supports. Treat it as a starting point to verify, not as a fact or a professional opinion. Images and 3D models produced by Studio or by rendering features are illustrative concepts. They are not photographs, architectural or engineering drawings, surveys, or a statement of what any authority will approve, and you must not present them to anyone as existing conditions or approved plans. You are responsible for the prompts and materials you submit and will not submit content you do not have the right to use. Our Privacy Policy names the model providers that receive your inputs.
Values, comps, rents, grades, scores, underwriting outputs, and estimates in the Service are not appraisals, appraisal reviews, broker price opinions, or comparative market analyses prepared by a licensed person, and must not be used in place of one for lending, tax, litigation, or any other purpose that requires one. Cividian is not a real estate broker, does not represent any buyer, seller, landlord, or tenant, and does not negotiate transactions. Cividian is not a lender, mortgage broker, investment adviser, or broker-dealer, and nothing in the Service is an offer or solicitation to buy or sell a security. A licensed professional who uses Cividian remains responsible for the duties of that license.
Cividian respects intellectual property rights and responds to notices of alleged infringement under the Digital Millennium Copyright Act, 17 U.S.C. 512. Our designated agent to receive notices is registered with the U.S. Copyright Office and is listed in its DMCA Designated Agent Directory:
Designated Agent: Owen Crabbe, Cividian
Address: postal address not yet published; send notices by email
Phone: not yet published; send notices by email
Email: contact@cividian.com (subject line "DMCA notice")
Notice. A notice must be in writing and include: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the material claimed to be infringing and information reasonably sufficient for us to locate it, such as a URL; (4) your name, address, telephone number, and email address; (5) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or authorized to act on the owner's behalf.
Counter-notice. If material you posted was removed and you believe it was removed by mistake or misidentification, you may send our designated agent a counter-notice that includes your signature; identification of the removed material and where it appeared; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; and your name, address, and telephone number with a statement that you consent to the jurisdiction of the federal district court for your address (or, if outside the United States, any district in which Cividian may be found) and will accept service of process from the person who sent the original notice. We may restore the material 10 to 14 business days after receiving a valid counter-notice unless the complaining party tells us it has filed an action seeking a court order.
Repeat infringers. We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers. Knowingly false notices or counter-notices can create liability under 17 U.S.C. 512(f).
The Service and all data and content are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. Cividian does not warrant that the Service will be uninterrupted, secure, error free, or that data will be accurate or complete.
To the fullest extent permitted by law, Cividian and its owners, officers, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill, arising from or related to your use of or inability to use the Service, even if advised of the possibility. Cividian's total aggregate liability for all claims relating to the Service will not exceed the greater of the amount you paid Cividian for the Service in the twelve months before the claim, or one hundred U.S. dollars ($100).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.
You agree to indemnify and hold harmless Cividian and its owners, officers, and agents from any claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising from your use of the Service, your violation of these Terms, your violation of any law or third-party right, or your misuse of any data obtained through the Service.
We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. You may stop using the Service at any time. Provisions that by their nature should survive termination, including ownership, disclaimers, limitations of liability, and dispute terms, will survive.
These Terms are governed by the laws of the State of Indiana and applicable federal law, including the Federal Arbitration Act, without regard to conflict-of-laws rules. Please read this section carefully. It requires individual arbitration of most disputes and waives class actions and jury trials.
Before starting any claim, you and Cividian each agree to send the other a written notice describing the dispute and the relief sought (to us at contact@cividian.com; to you at your account email) and to try in good faith to resolve it informally for at least 30 days. Deadlines to bring a claim are paused while this process runs.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules or, if you use the Service for a business, its Commercial Arbitration Rules, before a single arbitrator. Payment of filing, administration, and arbitrator fees follows those rules. Hearings may be held by video or, if in person, in the county where you live or in Madison County, Indiana. The arbitrator may award any individual relief a court could award, but only to you or Cividian individually and only to the extent needed for that individual claim.
Either party may bring an individual claim in small claims court if it qualifies, and either party may ask a court for an injunction to stop infringement or misuse of intellectual property, data, or access credentials.
You and Cividian may bring claims against each other only individually, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding. If this waiver is found unenforceable for a particular claim, that claim must be severed, stayed until the individual arbitration ends, and decided in court, and this arbitration agreement will not apply to it. You and Cividian each waive the right to a jury trial.
If 25 or more similar demands are filed against Cividian by or with the help of the same law firm or coordinated group, they will be administered under the AAA’s Mass Arbitration Supplementary Rules, and both parties will cooperate in good faith on that process.
You can opt out of this arbitration agreement within 30 days after you first accept these Terms or, for accounts created before October 1, 2026, within 30 days after that date, by emailing contact@cividian.com with the subject “Arbitration opt-out” and the email address on your account. Opting out does not affect any other part of these Terms. This agreement applies to disputes that arise on or after October 1, 2026; earlier disputes are governed by the version of these Terms in force when they arose.
Any claim that is not arbitrated will be decided exclusively in the state and federal courts located in Indiana, and both parties consent to personal jurisdiction and venue there. Any claim must be brought within one year after it arises, unless applicable law does not allow that limit.
These Terms, with the Privacy Policy, are the entire agreement between you and Cividian regarding the Service. If any provision is held unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Headings are for convenience only.
If you sign a separate written agreement or order form with Cividian, it controls where it conflicts with these Terms. A public body that cannot accept a term here, such as indemnity, governing law, or arbitration, should raise it before purchase so it can be addressed in that written agreement.
If you downloaded the Cividian app from Apple’s App Store: (a) these Terms are between you and Cividian only, not Apple, and Cividian, not Apple, is responsible for the app and its content; (b) your license to use the app is limited to Apple-branded devices you own or control, as permitted by the Usage Rules in Apple’s Media Services Terms and Conditions; (c) Apple has no obligation to provide maintenance or support for the app; (d) if the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price, if any, and to the maximum extent the law permits Apple has no other warranty obligation for the app; (e) Apple is not responsible for any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to meet a legal or regulatory requirement, consumer protection or privacy claims, or claims that the app or your use of it infringes a third party’s intellectual property, and Cividian is responsible for investigating, defending, and settling any such intellectual property claim; (f) you represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and are not on any U.S. Government list of prohibited or restricted parties; (g) you must comply with applicable third-party terms, such as your wireless carrier’s, when using the app; and (h) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Questions or complaints about the app go to the contact in Section 17.
Questions about these Terms can be sent to Cividian at contact@cividian.com.
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