This Privacy Policy explains how Cividian ("Cividian," "we," "us," or "our") collects, uses, shares, and protects information when you visit our website, create an account, or use the Cividian platform (the "Service"). By using the Service, you agree to the practices described here.
Cividian operates a city intelligence platform that aggregates property, demographic, economic, and public-investment data to help real estate developers, businesses, and public officials evaluate American cities. Cividian is based in the State of Indiana, United States. The Service is intended for business and professional users located in the United States. It is not directed to, and we do not knowingly offer it to, individuals in the European Union or European Economic Area. For any privacy question, contact us at contact@cividian.com.
When you create an account, request full access, or contact us, we collect the information you submit, which may include your name, email address, phone number, company or organization, your stated role (for example developer, business, or public official), and the contents of messages you send us, including questions you ask the in-platform assistant.
If you publish a member concept, the concept text, its studio render, and the first name on your account are visible to other signed-in members, along with community activity on it (ratings, reviews, download and remix counts). That sharing happens only at your direction and is reversible at any time from where you published it. Reviews and ratings you leave on other members' concepts are shown with your first name.
Beta marketplace features collect what you enter to run them: listings you post (property address, terms, description, and an optional photo, which become visible to other users when you publish them; your email address is never shown on a listing, and buyer and seller contact is routed through the platform), saved search criteria and trade-area watches (used server-side to match new listings and send the notifications you chose, at the frequency you chose), and your onboarding answers (your selected role and tour progress, used to arrange your default view). If you create a listing API token, we store it to authenticate pushes from your systems; treat it like a password and rotate it in the app if it leaks.
When you use the Service, we and our providers automatically collect certain technical and usage data, which may include your IP address, device and browser type, pages and cities viewed, search queries entered, referring pages, and the dates and times of your visits. We use this to operate, secure, and improve the Service.
The property, parcel, demographic, and economic information displayed in the Service is sourced from third parties and public records (described in Section 7). This is information about places and properties, not personal information you provide to us.
By providing your email address and phone number and creating an account, you consent to receive communications from Cividian related to the Service, including updates, new features, relevant opportunities, and outreach.
You may opt out of marketing emails at any time by using the unsubscribe link in any such email or by emailing us. We may still send you non-marketing messages necessary to operate your account.
If you provide a mobile number, you consent to receive text messages from Cividian at that number, which may be sent using automated technology. Consent to receive marketing texts is not a condition of using the Service. Message and data rates may apply, and message frequency varies. You can opt out of texts at any time by replying STOP, and you can get help by replying HELP. We will honor opt-out requests as required by law.
Attorney review needed. If you run SMS marketing, you must follow the federal Telephone Consumer Protection Act (TCPA) and current carrier and CTIA rules, including clear consent capture at signup and honoring opt-outs. Have counsel confirm your consent language and your texting provider's compliance before sending.
We use cookies, local storage, and similar technologies to keep you signed in, remember your preferences, understand how the Service is used, and improve performance. Some are necessary for the Service to function; others support analytics. You can control cookies through your browser settings, though disabling some may affect functionality. Where required, we honor recognized opt-out signals such as the Global Privacy Control (GPC).
We do not sell your personal information for money. We share information only as described below:
Property, parcel, demographic, and economic data shown in the Service is compiled from public records and licensed third-party providers, and is subject to their terms. Sources include:
| Provider | Data |
|---|---|
| U.S. Census Bureau (American Community Survey) | Population, income, housing, and demographic estimates (public domain) |
| Regrid | Parcel boundaries, ownership, land use, and assessment data (licensed) |
| Mapbox | Maps and geocoding |
| Anthropic | The in-platform assistant |
This data is provided for informational purposes and may be inaccurate, incomplete, or out of date. See our Terms of Use for the full data disclaimer and use restrictions.
Parcel records may include the name associated with a property owner of record, drawn from public records. If you are an individual and wish to request suppression or removal of owner information associated with you from the Service, contact us at contact@cividian.com and we will review the request and act as required by applicable law and our data providers' terms.
We keep personal information for as long as your account is active or as needed to provide the Service. As a general rule, signup and account records are retained for up to 24 months after your last interaction with the Service, after which they are deleted or de-identified, unless a longer period is required to comply with legal obligations, resolve disputes, or enforce our agreements. You may request deletion sooner using the contact details in Section 14.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. To exercise any right, email us at contact@cividian.com. We will verify your request and respond as required by applicable law. We will not discriminate against you for exercising these rights.
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the right to know what personal information we collect and how we use and share it, to request deletion or correction, and to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising. We do not sell personal information for money. We have collected the categories of information described in Section 2 (identifiers, commercial information, and internet activity) for the purposes described in Section 3. To exercise your rights, contact us using the details in Section 14. You may use an authorized agent to submit a request on your behalf.
The Service is intended for business and professional use by adults and is not directed to children. We do not knowingly collect personal information from anyone under 18, and you must be at least 18 to use the Service. If you believe a minor has provided us information, contact us and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above, and material changes may be communicated through the Service. Your continued use after an update means you accept the revised policy.
For privacy questions, requests, or notices, contact Cividian at contact@cividian.com.
Back to top